Privacy Policy

We are proud to provide educational information and communicate with people like you, who support and honor veterans and military families. You can visit most of the pages on this site and access the majority of information anonymously. If you want to take advantage of some of our optional programs accessed through, we will request information that allows us to identify you.


What information do we collect?

When you are interacting with us online (ordering, donating, registering, subscribing to a newsletter, taking a survey, filling out a nomination, interacting on a social media page) you may be asked for personal information such as: your name, email address, mailing address, age, phone number, or military service-related information. All this information helps us better meet the needs of veterans and military families and give back to the community we so love. You may always browse our site anonymously.


How do we use your information?

The information we collect from you can be used in one of the following ways:

  • To personalize your experience
  • To improve our website
  • To improve customer service
  • To process sales and donations
  • To process a wish nomination, administer a survey, contest, or promotion
  • To send periodic messages unless you opt out


Do you share information about your donors?

We will not sell, trade or share a donor’s personal information with anyone else, nor send donor mailings on behalf of other organizations unless you, the donor, have given us specific permission to do so. We will maintain your subscription to any of our other publications or notices you elect to receive.


How do I manage my subscriptions?

You can unsubscribe from receiving email messages from us. Simply follow the unsubscribe instructions at the bottom of any of our emails or send a request to with unsubscribe in the subject line.


Visitors to our site who nominate or donate will automatically be opted-in to receive email messages. You may opt-out after you receive your confirmation message, but we will not be responsible for any undeliverable notifications or updates about possible awards or acceptance.


Do the privacy protections exist for Soldier’s Wish online community?

It is important to understand that the information you submit in message boards, blogs, chat rooms, and user groups is publicly displayed. People and organizations not related to Soldier’s Wish will see your messages and may try to contact you. As a result, you should be careful about the information that you publish online. Because these unrelated parties will also see your “User Name” on any postings that you make in online discussions, you may want to use your first name only, or use an assumed name.


Do we use cookies?

Yes. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile data about site traffic and interactions so we can offer better site experiences in the future.


Online and Offline Policy

This privacy policy applies to information collected through both online and offline platforms.


Security Of Data

The security of your data is important to us but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


Measures We Put In Place

We limit access to donor information to Soldier’s Wish staff and the level of security is based on their role and each individual has a unique log in and password. All stored financial data is encrypted and no one on staff can see full credit card or bank account numbers imputed online.


Soldier’s Wish is committed to ensuring that your personal information is secure. Therefore, Soldier’s Wish carefully selects the companies we use to process donations and/or collect personal information.


Constant Contact

“The transmission of information via the internet, email or text message is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted through the Services or over email; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organizational measures to safeguard your personal information against loss, theft and unauthorized use, access or modification.” For more information about Constant Contact’s privacy policy, visit to


One Cause

We use One Cause to manage events and process donations. One Cause privacy policy can be found here:


Mobile Cause

We use Mobile Cause to manage online donations. Mobile Cause privacy policy can be found here:


Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.



We may use third-party Service Providers to monitor and analyze the use of our Service.


Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.


You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:


Your Consent

By using our site, you consent to our privacy policy.


Changes to our Privacy Policy

If we decide to change our privacy policy, we will post changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 9-14-2022.


Contacting Us

If there are any questions regarding this privacy policy you may contact us at

Soldier's Wish